Wow it’s been quite a while since I’ve been shocked like this, and it’s not even for something violent or horrific. Well, horrific could be used to describe it.
Amy’s Baking Company was recently featured on Ramsay’s Kitchen Nightmares. A show where people invite Gordon Ramsay to come in and tear them apart to find what’s wrong with their business and fix it.
The restaurant is owned and run by Amy and Samy, a married couple. Samy invested $1 million of his money to open the restaurant for Amy because it was a dream of hers. That dream turned into everyone who worked there’s nightmare.
The woman cannot take criticism, if Gordon Ramsay says your food is shite, it’s shite. The waiting staff aren’t given any of their tips, the owner keeps them for himself. I mean, what? He doesn’t let any of the waiting staff operate the POS system despite the fact they’ve all used them before and so would need no training.
When a customer complains they are told that they’re wrong and if they don’t like it they should leave. On the episode two guys wait over an hour for a pizza and when they ask how much longer it’ll be Samy says they can wait or they can leave. But when they go to leave he demands they pay for the meal, despite the fact they haven’t been given any food yet. He then physically stops them from leaving. In what world does this guy think that’s ok?
The level of delusion is astounding, these two are clearly living in their own little world where he is a gangster running the most efficient restaurant in town and she is a fabulous chef.
After the episode aired, the internet obviously took up the pitchforks and the Yelp reviews poured in. Rather than just keep their heads down and weather the storm tho they decided to start mouthing back. Apparently God is on their side and they don’t need the haters from the reddits.
These people cannot go out of business quickly enough. Thinking that people coming into your restaurant owe you something is a ridiculous view to have. If something isn’t good, even if it just isn’t to the person’s taste, you do not tell them they’re wrong.
A spoilt little girl with a sugar daddy mafioso wannabe clearly do not a good business make.